YOUR PRIVACY IS IMPORTANT TO US
Protecting the privacy and individual rights of our customers when visiting our website plays a key role in facilitating the safe use of our offers. When you visit our online store, personal data is collected, processed and used. With this data protection information, we wish to emphasize our commitment to manage your data in a secure and reliable manner and to clarify how we use our customers' personal data. We comply with the provisions of data protection legislation.
1. Competent legal entity
The responsible legal entity in the light of the legislation for the protection of personal data is N. Sfikas Zoofiliki SA, which has its registered office at 142 Agricultural School Avenue, Thessaloniki, Greece, with VAT number 999705203, FAE Thessaloniki, G.E.MH Number 038847405000 For any question or request, please send an email to [email protected]. The following terms refer to the website www.quiko.gr, which will henceforth for the sake of brevity be referred to as the "site".
2. What is personal data
Personal data is information that can be attributed to you. These include, for example, information such as name, address, email address and telephone number. In addition, during each visit to our website, further data is collected automatically for technical reasons, such as the IP address, which the internet access provider has on your computer for connecting to the internet, or information about the website from the which you visited our site, or in relation to the internet browser used by you (technical information). This data is stored for 7 days. This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent that this is necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in pseudonymous or anonymous form for statistical purposes.
3. How we use your personal data
We collect, process and use your personal data, in particular when you visit the site, when you register on the site, or log in to an existing customer account, or when you order products on the site. We only use your data in accordance with applicable legal provisions and this privacy policy, as well as with your consent, as the case may be. In many cases, data is also only used in pseudonymous or anonymous form.
1. Visiting the Site
• Log files
During your visit to the pages of quiko.gr, the following data will, as a rule, be stored for technical reasons in the so-called log files:
- the IP address (Internet Protocol address) of the access computer
- the website from which you visit us (recommendation)
- ·our websites you visit
- the date of the visit
- browser type
- ·operating system
Data will be stored for a maximum of 7 days as a technical precaution to protect data processing systems against unauthorized access.
• Pseudonymous use of profiles
Within the legal framework, we may, for the purposes of advertising, market research and to adapt our services to meet the needs of our customers, create and evaluate the use of pseudonymous profiles, but only to the extent that you have not exercised your legal right to object at any time to the use of your data (please see information about the right to object in section 7 below, as well as the sections below).
• Use of cookies
We use so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for the presentation of our website or shopping cart functions, as well as the possibility of single registration, so that you only have to register on our website once, even when you want to use the offers products of our partners. Cookies contain a unique combination of letters/numbers that identifies the browser used by you. These cookies are stored on your computer temporarily and are only transmitted to our server when you visit our website. We mainly use session cookies, which are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. A permanent cookie will be stored for your cart, which will expire within 30 days of your last visit to the site.
You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings.
2. Registration, login and ordering
When you register and are logged in, or when you place an order, or when you are logged in and attempt to place an order but do not complete it, we collect, process and use the personal data and information you provide us within the framework of applicable data protection legislation personal data. We may use your product and service details when attempting to place an order in order to contact you at the details you provided to us when you registered, in which case you provide us with your consent. The information we request from you in order to make the services you need possible are marked as required fields on the forms. Other information is optional. For the conclusion and execution of contracts, we request, as appropriate, contact information such as name, address for delivery and billing, as well as information about the payment method you have chosen. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is complete and accurate.
3. Communicating information of our product range and special promotions and other updates
• We use your data to transmit information that you have ordered or attempted to order from the range of products and for other promotions from the Site to the email address provided by you. You can disable this email feature at any time.
• In addition, we may send you information about our goods and services to the email address provided by you during a purchase, even without your prior consent in this regard. You can object to the receipt of these e-mails at any time, without any charge, except for the costs of transmitting the e-mail according to the usual charges from the providers.
• We want you to enjoy reading our emails. Therefore, we try to include only information that is likely to be of interest to you. Therefore, we measure and store in your user profile message open and click rates, i.e. if and when you open our emails, what the content of the emails is when you click, and whether and why our emails may not have been delivered. We may also use this data for statistical purposes.
• We may also use your information to send you information about Site promotions and special offers by mail. You can object to this form of correspondence at any time.
4. Miscellaneous
We store and use your data when you contact us by e-mail or through our contact form, or when you wanted to send us information in some other way and, therefore, you transmit your data to us for this purpose.
In addition, we store and use personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks against our IT systems. Finally, we store and use your data, to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense.
4. To whom we transmit your personal data
When transmitting your personal data, we always ensure the highest possible level of security. Therefore, your data will only be transmitted to service providers and partner companies, which have been carefully selected and contractually bound in advance. In addition, your data is only transmitted to entities located within the European Economic Area and therefore subject to the strict EU legislation on the protection of personal data, or to those who are committed to compliance based on corresponding security standards.
1. Transmission to service providers
Regarding the operations of the Site and for the execution of the contracts, various service providers work for us, e.g. for central IT services or the hosting of the Site, for the payment and delivery of the products, or for the installation of hardware, to whom we transmit the necessary information (eg name, address) to fulfill their tasks.
Some of these companies work with us as external data processors, and therefore use the data provided only in accordance with our instructions. Therefore, we have entered into agreements with these companies referring to taking security measures and monitoring these measures on a regular basis.
In contrast to external data processing, we transfer data to third parties in connection with the performance of contracts in the following cases:
• For the delivery of goods to transport companies and to companies providing postal services, as specified by placing the order.
• To pay for the goods to the payment service providers you specify when placing the order.
2. Transmission to third parties
Finally, we pass on your data within the framework of the application of existing data protection laws to third parties or to official authorities if we are legally obliged to do so due to an official directive or court order, or we have the right to do so, for example, because this is necessary for the prosecution of criminal offences, or for the protection and enforcement of our rights and claims.
5. Data Security
The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, adapted to the respective prevailing technology standards.
6. Your Rights
You have a legal right to be informed about your personal data stored with us, as well as to request its correction or deletion. The fastest, simplest and most convenient way to assert these rights is to log into your customer account and immediately edit your data stored there, or delete your customer account completely. Data that we are required to store due to legal, statutory or contractual obligations to retain commercial documents will be locked rather than deleted to prevent their use for other purposes.
7. Consent, right to object
To the extent that we will use data for a purpose which, according to the legal provisions, requires your consent, we will always ask for your express permission and link the permission you grant in accordance with the provisions on data protection. Once granted permission can be revoked at any time, with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes. Please understand that implementing your objection/revocation of consent may take some time for technical reasons and that you may continue to receive notices from us in the meantime.
For the purposes of withdrawing your consent or objecting, a simple notification of these to us is sufficient. For this purpose, you can use our contact details (paragraph 1) without any charge, apart from the costs of your connection provider: To the extent that you receive information from us by e-mail, you can even more easily, by clicking on the link that included in the email.
8. Social Networking Button
We offer you so-called social plugins of various social networks (e.g. the Facebook "Like" button) on our website. The integration of these plugins is implemented via addthis.com by the company Clearsprings Technologies, Inc, 8000 Westpark Drive, Suite 625, McLean, VA 22102, USA.
To protect your privacy, we use a technical solution for the integration of social plugins that prevents data (e.g. IP address) from being transmitted to addthis or social networks such as Facebook as soon as our website is opened. Only when social plugins are clicked for the first time are they activated. This results in your web browser retrieving the plugins from the addthis servers and displaying them as part of our website. In this combination, information (e.g. IP address) is transmitted to addthis in the USA and to social networks such as Facebook. In addition, addthis.com may store cookies or so-called "web beacons" on your computer.
Only when you click on the social plugins a second time will you be able to make full use of the "Invite a friend" button (eg "Like"). If you are a member of a social network and click on the relevant social plugin, the provider of the social network may be able to link the information about the visit to our website with your profile data on the network. Therefore, please contact the operators of the social networks used by you for information about these functions. Detailed information about the operation of addthis.com can be found in the privacy policy of addthis.com by clicking www.addthis.com/privacy.
Find out about your individual browser setting options in relation to how you can manage cookies and web beacons. You can get this information from your browser manufacturer. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information.
9. Linking to websites of other companies
The Site may contain links to the websites of other companies. We are not responsible for the data protection measures of the external websites that you may access through these links. Please be informed in relation to the protection of your data on these external websites.
10. Changes to this Privacy Notice
We wish to always present our customers with attractive product offers and therefore constantly adapt our product range to our customers' wishes. Therefore, it may be necessary to renew and amend this data protection notice again. We therefore recommend that you be informed of any modifications to this page on a regular basis.
To the extent that such modifications may affect the consent granted by you, we will notify you separately.